Room with a cue
Inside the patient journey In its 2018 ‘Health of the Nation’ report, the RACGP noted that a typical GP spends an average of 17 minutes with a patient. Independent...
28th July 2021
Unlocking the patient experience with journey maps
Think like your patient Patient satisfaction is more important than ever as medical costs and insurance premiums rise, and consumers find a greater financial risk associated with their own...
10th February 2021
Standing out in the congested medical market
Develop a memorable end-to-end experience There are an estimated 40,000 general medical, specialist medical and dental practices in Australia. With 3.7 physicians per 1,000 people (27% more than the...
12th November 2020
From Sceptic to Sold
For someone who held negative preconceptions of the fit out and construction business, it didn’t take long for Caitlyn Diep to choose Levitch Design Australia as the builder of...
9th April 2019
Surround yourself with the right team
Building or renovating a practice is a team effort, requiring many different people with varied skills to make the project a success. Approach the creation of your projects team...
19th March 2019
Making the Crooked Ways Straight
Expanding a successful orthodontic practice teaches some valuable lesssons.
11th November 2015
Influence on Patient Response
The fitout of a dental practice is an art as well as a science. When done well, the result can be an environment that uplifts people.
18th November 2014
Part 6 – More Deadly Sins
Knowing what NOT to do is as important as getting your marketing correct. Here are 5 more deadly sins.
14th April 2014
Part 5 – Deadly Sins in Dental Marketing
Any aspect of your marketing that does not reinforce the credibility of your practice will detract from the
potential response.
14th February 2014
Beyond the Scope of Practice
It is hard to convince an employer that a BOH therapist can be as profitable as a dentist...
14th August 2013
Part 4 – Products or Services?
Products or services, what do we provide? This looks easy, everyone has an opinion, a quick answer to this simple question - if you’ve read any of the articles...
14th August 2013
Shellharbour City Dental – NSW
Dr Luke Byrne grew up on a farm in Berry - the lasting effect is that he and his wife have just opened their first practice at nearby Shellharbour.
12th August 2013
Part 3 – The Seven Sons of Marketing
Over the past century, an extensive body of knowledge has accumulated about why people buy certain services; why they return; and what influences their decisions.
14th July 2013
State-of-Art Orthodontic Practices
Technology, workforce and AHPRA are changing orthodontic practice - this is an overview of state-of-art orthodontic practices.
14th June 2013
Part 2 – The Seven Sisters of Marketing
How can we take advantage of professional marketing information without loosing the privileged position we enjoy?
13th June 2013
Part 1 – Why we Hate Advertising
Marketing is a dirty word to most professionals. And for good reason, as we contend that we have done without it for centuries! What does that mean for us?
14th April 2013
Part 13 – Ideal Way to Design & Construct
The success of your project depends on what contract you use - Design and Construct is a popular option as the contract price is fixed at an early stage.
14th February 2013
Part 13 – Design and Construction
Design & Construct, is a popular option as the contract price is fixed and the builder takes on some of the risk of any price increase.
12th February 2013
Keys Dental Centre – WA
For non-dentists Scott and Corina Dorey, that opportunity to establish a practice was identified and subsequently capitalised on in the form of Keys Dental.
1st February 2013
Choosing Surface Finishes
The primary mistake many practices make when they set up is they select their surface finishes on the basis of what they would like in their own home.
12th December 2012
