Unlocking the patient experience with journey maps

Think like your patient Patient satisfaction is more important than ever as medical costs and insurance premiums rise, and consumers find a greater financial risk associated with their own care. Consequently, patients make sensible and rational decisions about the value and benefits that accrue from their purchasing behaviour. The patient experience represents a critical component […]

Standing out in the congested medical market

There are an estimated 40,000 general medical, specialist medical and dental practices in Australia. With 3.7 physicians per 1,000 people (27% more than the OECD average of 2.9 physicians per 1,000 people), 67% of Australian’s can get a same-day or next-day appointment with a healthcare professional. The point here is clear; for Australian’s wanting to […]

How to control healthcare construction costs

Understandably, financial considerations are the first things that come to mind when building something. This is especially true when it comes to healthcare design and the many variables that come along with it. Certain steps that can be taken to ensure that you’re not going over your budget include: Hire a fitout company: The most important […]

Seating in healthcare design

The most drastic change in healthcare design is undoubtedly the use of colour and the type of textile used. Long gone are the days of outdated materials and boring colours. Healthcare environments need furniture which will add visual interest and brighten up a room. At the same time, the seating options need to be comfortable […]

Flooring in healthcare design

Flooring is an important aspect of healthcare design as the type of flooring chosen impacts the outcome of each space. During the past few years, there has been a shift in the type of flooring chosen for healthcare environments. More neutral materials are being used in healthcare design rather than natural materials like wood and […]

Steps to integrate research into healthcare design

Before designing and building anything, it is crucial to carry out research which enables the project to go as smoothly as possible. This is especially important in healthcare design where there is always the need to create better environments for patients and medical staff. The following is how research can be integrated into healthcare design: […]