How To Act In A Waiting Room

Waiting rooms are, more often than not, grim affairs. It is a difficult place to be regardless of having friends or family there. Sometimes, the already stressful waits are magnified with rude and belligerent patrons. People openly complaining about waiting times worsens this already painful environment. To create a more peaceful space, encouraging people to act appropriately can help. Below are a few tips that waiting room staff could try out, in a bid to make waiting rooms a bit more hospitable for their guests.
waiting room


Creating a calming atmosphere in waiting rooms should be a top priority. Some guests are anxious, tired or unwell, and distractions are a catalyst for these unwanted feelings. Try to remember this when using mobile devices – keep it on silent. If you’re listening to music, be sure to use headphones and keep it at a reasonable volume. These distractions and loud, jarring noises are more than a nuisance in a waiting room, they breed a bad environment. Even a conversation can become too much if you’re speaking loudly or in a heated manner, so be courteous and keep your noise levels to a minimum.


It is an inevitability that some people will be tense and aggravated about certain aspects of their visit. Whether it’s a long waiting time or a busy waiting room, it’s understandable that this might irk someone. However, loudly complaining about these problems does not resolve the issue. In fact, it makes it an awkward and more stressful environment. Be polite, enquire with the waiting room staff about your concerns. Do not loudly bemoan your problem to the rest of the room, it helps nothing.


Whether it is other visitors or the staff at the waiting room, be respectful. This one shouldn’t be difficult, but time spent in waiting rooms has shown that people that are under stress lose the social graces they once had. However, belligerence and disrespectful behaviour is childish and only helps to make matters worse. If you see a doctor consulting with another patient, do not harass them about your troubles. They are trying to do their job – a difficult one at times. Don’t badger the waiting room staff about your problems, either. They are there to help facilitate your stay, not treat you. Just try to remember that most of the people at these waiting rooms would rather not be there. So, try to make it easier for them by being a respectful individual.

Very helpful and professional through out the process. The support we received after fit out completion was fantastic, we requested a few minor adjustments after installation and no request was too hard. Excellent communication, would happily recommend to anyone.read more
Excellent attitude and quality service. It is increasingly rare for the leadership/ management team as a whole, of a company, to take personal care and deliver in a timely manner. Everybody is impressively polite, and I have zero hesitation in recommending Levitch Design Australia.read more
Australian Skincare
Australian Skincare
20:11 17 Jul 18
designs are beautiful, talk to Dean Arnot if you want to build with Levitch, he is very quick to respond to your calls and very thoroughread more
Eunice Park
Eunice Park
11:43 13 Nov 17
The entire team at Levitch Design are very professional and easy to work with. I am very pleased with how our dental practice looks. From the start they were informative and always helpful, going out of their way to make sure the final design and plan was what we envisioned. I would highly recommend Levitch Design to anyone !read more
Karan S Baran
Karan S Baran
06:39 27 Oct 17
I engaged Levitch Design Australia for the renovation, rebranding and marketing of my Dental Practice, and from start to finsih I was very impressed with their professionalism. I didn't realise initially that they would be able to oversee all aspects of the project, and having them do this allowed for a seamless integration of the vision across all parties. They were professional, creative, addressed any concern thoroughly and in a timely manner, and were a pleasure to deal with. Since completion, the feedback from patients has been extremely positive, and we have noticed an increase in revenue as a result. I would highly recommend Levitch Design Australia.read more
Alistair Graham
Alistair Graham
06:03 05 Jul 17